AMC refund policy
Generally provides refunds for any unused portion of a patient's deposit after treatment or
procedure is completed, and for cancellations. Refunds are typically processed using the
original payment method. If the refund is due to a credit card payment, a commission and
VAT may apply if the patient requests a cash refund.
Refund Details:
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Payment Methods:
Refunds are typically processed using the original payment method (e.g., credit card,
cash, bank transfer).
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Cash Refund (Credit Card):
If a credit card payment is refunded in cash, a commission and VAT may apply.
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Original Receipt:
Patients must return the original receipt to the Finance department for refund processing.
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Insurance:
Refunds related to insurance payments are processed after the hospital receives
payment from the insurance company.
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Bank Transfer:
Refunds via bank transfer may incur bank service charges, exchange rate fluctuations,
and differences between buying and selling rate.